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Delivery Service

Customer Service


Office Hours:  Monday – Friday, 10:00 am – 7:00 pm


Orders received after 4:00 pm in Hong Kong  time will be processed the next business day.

We will need 7-10 business days for fulfilment of non-embroidery order requests (subject to stock availability).

We will need 10-14 business days for fulfilment of embroidery order requests (subject to stock availability).

The above fulfilment times do not include transit time. Please add additional time for shipping. 

All orders, unless specified, will ship out via SF Express can take up to 2 additional business days to receive after fulfilment.

Freight collect, no minimum order quantity, except where specified.

Approved returns will incur freight charges back to the distribution centre.