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Return Policy

Return Policy

• Embroidered/Trimmed items are non-returnable.
• Please email or WhatsApp contacts us to speak with our Customer Services Department to arrange the return of goods.
• Returns must be requested within 7 days after receipt of goods.
• All returns must include original packaging and tagging (bags and labels etc) in a RESALABLE condition. 
If your return shows any of the below listed, you will be notified and the item(s) will be returned to you at your cost and no refund will be issued:
• Alterations
• Laundering
• Odors, including smoke
• Pet hair
• Stains or other markings
• Customers are responsible for return shipping charges, which are not refundable.
• All returns are subject to a minimum of 15% Restocking Fee.
• There are no returns on close-out specials or discontinued merchandise.
• If you purchased your items from one of our trusted distributors please contact them directly for your return.
• We are unable to accept returns if the items were purchased from a third party.